News

One of the things I really enjoy about my job is continuously meeting special, wonderful people. Not just our clients, who can be tremendously entertaining, but the special people we select to make their time in this country memorable. Recently we planned and trialled another special day. This time it was the Southern Alps by helicopter - a special day for the ladies in a group - the men... > Read More

Added: 21 Jan 08

We have been long-term fans of private, single-party accommodation. Some clients enjoy the social aspects of lodges but the gradual decline in the attraction of communal dining gives a clue that perhaps there can be too much of a good thing? Even some of the top lodges now offer multiple dining areas to allow holidaymakers (an important point here - a lot of people go on holiday to relax... > Read More

Added: 20 Jan 08

Some people think booking accommodation is easy. You just get a good rate and book it! I suppose in the same way, cooking is easy. Everyone can cook. And everyone can drive, too. I've been driven by plenty of poor drivers, eaten too much bad... > Read More

Added: 18 Jan 08

This was our first time with Brazilians and our first time with motorbikes. What a blast! Ably supported by Mike Lester of South Pacific Motorcycle Tours, we showcased the South Island over a period of ten days. Being curious as to both... > Read More

Added: 4 Dec 07

This is a question I am often asked. What sets us apart from most tourism providers? Last week, on tour with our Brazilian clients, I answered it this way: Others send their clients on day trips which can be found in websites, can be purchased... > Read More

Added: 30 Nov 07

We love to find people who work like us. People who are dedicated to looking after details and making people happy. Six years ago, we were a one-company effort pushing this largely ignored message at unresponsive inbounders and uncomprehending... > Read More

Added: 24 Nov 07

We have welcomed our first visitors from St Petersburg. They came here following an agent visit we organised last year. They only had 6 days in-country, but one of the benefits of having hosted the agents was that they understood that it was... > Read More

Added: 4 Nov 07

Last week I took a call from Seattle. A VIP with private jet wanted a quick four days in New Zealand filled with helicopters, caves and luxury lodges. We had the rough concept outlined and agreed in five minutes and fully costed, quoted and... > Read More

Added: 6 Sep 07

Our greatest risk is imperfect communication. We deliver what clients want. What if what we think they want isn't what they want? Then we deliver, beautifully, something they don't want, and we have an unhappy client. We don't like unhappy... > Read More

Added: 2 Sep 07

On an end of season tour I was lucky enough to spend some time in the Marlborough Sounds with clients who were interested in exploring the area. Previous occasions on my part had always been rushed. We spent two nights in the Convent - currently... > Read More

Added: 28 Jul 07