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Luxury and Exclusivity - A Question
A number of very high quality "super-lodges" have historically
occupied the high ground in terms of obvious places to stay booked by
people with a limited depth of understanding as to what is available
in New Zealand. The arrival of the internet has to a certain extent
loosened this hold, allowing vibrant new lodges, often owner-operated,
to develop new directions. Some of these offer quality... > Read More
Added: 25 Jul 07
National Geographic - Russian Edition
As part of our continuing push to develop understanding of New
Zealand in the former Soviet Union, we recently hosted journalists
representing the Russian Edition of National Geographic Traveler, the
Russian Edition of the Robb Report, and a Russian travel TV programme.
They took us in as a part of a Pacific-wide trip incorporating New
Zealand, Australia and Tahiti. Their favourite part? New... > Read More
Added: 20 Jul 07
Don't You Get Tired of Spin?
I received an offer in the mail today. From my bank. It was for a
platinum Visa card (thank you to all those clients I have chartered
aircraft on credit for!). One of the advantages touted in the card was
"24 hour concierge service. Take a... > Read More
Added: 17 May 07
Maori warriors on Anzac Day
We enjoy creating experiences for clients. Not special soap in a
qualmarked lodge. We're talking experiences.
Up north we have been working for years with Hone Mihaka of Taiamai -
www.taiamaitours.co.nz[1]. Hone shares a passion for the... > Read More
Added: 12 May 07
An Exclusive Experience
In case you know anyone putting together "exclusive experiences",
often preceded by words such as "ultimate" and "discerning", it might
be worth putting this one in front of them...
Our clients wanted a taste of "real New Zealand". They... > Read More
Added: 10 May 07
Focus on Auckland
Now that the busy season is winding down in New Zealand, we have had
a chance to think a little about how the market has moved on and how
we can work with more people to everyone's benefit.
One message which we are receiving at the moment is... > Read More
Added: 17 Apr 07
European Road Trip
We will be in Europe in June/July meeting certain contacts/agents and
taking a holiday ourselves!
If there is anyone who would like to sit down with us to discuss
cooperation, please let us know and we will schedule a time into our
itinerary.... > Read More
Added: 10 Apr 07
He Tangata, He Tangata, He Tangata
There is a Maori saying. "What is important in life?" The answer is
"He Tangata, He Tangata, He Tangata". "It is the people, the people,
the people."
Tourism is no different.
A lodge is basically a pile of building blocks without people.... > Read More
Added: 1 Apr 07
Flexibility - Again!
We had quite a challenge last month - a VIP who wanted things to
happen after the last moment, who wanted top quality, and who wanted
costs carefully managed.
It's very difficult to deliver all of those at the same time.
Typically quality... > Read More
Added: 8 Mar 07
Luxury Service - Progress
Five years ago we would have to explain to operators that some people
would prefer to go in a raft on their own rather than with a group of
others. This idea would take some adjustment, and pricing was
invariably a function of boatloads and... > Read More
Added: 5 Mar 07