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Luxury and Exclusivity - A Question

Luxury and Exclusivity - A Question A number of very high quality "super-lodges" have historically occupied the high ground in terms of obvious places to stay booked by people with a limited depth of understanding as to what is available in New Zealand. The arrival of the internet has to a certain extent loosened this hold, allowing vibrant new lodges, often owner-operated, to develop new directions. Some of these offer quality... > Read More

Added: 25 Jul 07

National Geographic - Russian Edition

National Geographic - Russian Edition As part of our continuing push to develop understanding of New Zealand in the former Soviet Union, we recently hosted journalists representing the Russian Edition of National Geographic Traveler, the Russian Edition of the Robb Report, and a Russian travel TV programme. They took us in as a part of a Pacific-wide trip incorporating New Zealand, Australia and Tahiti. Their favourite part? New... > Read More

Added: 20 Jul 07

Don't You Get Tired of Spin?

Don't You Get Tired of Spin? I received an offer in the mail today. From my bank. It was for a platinum Visa card (thank you to all those clients I have chartered aircraft on credit for!). One of the advantages touted in the card was "24 hour concierge service. Take a... > Read More

Added: 17 May 07

Maori warriors on Anzac Day

Maori warriors on Anzac Day We enjoy creating experiences for clients. Not special soap in a qualmarked lodge. We're talking experiences. Up north we have been working for years with Hone Mihaka of Taiamai - www.taiamaitours.co.nz[1]. Hone shares a passion for the... > Read More

Added: 12 May 07

An Exclusive Experience

An Exclusive Experience In case you know anyone putting together "exclusive experiences", often preceded by words such as "ultimate" and "discerning", it might be worth putting this one in front of them... Our clients wanted a taste of "real New Zealand". They... > Read More

Added: 10 May 07

Focus on Auckland

Focus on Auckland Now that the busy season is winding down in New Zealand, we have had a chance to think a little about how the market has moved on and how we can work with more people to everyone's benefit. One message which we are receiving at the moment is... > Read More

Added: 17 Apr 07

European Road Trip

European Road Trip We will be in Europe in June/July meeting certain contacts/agents and taking a holiday ourselves! If there is anyone who would like to sit down with us to discuss cooperation, please let us know and we will schedule a time into our itinerary.... > Read More

Added: 10 Apr 07

He Tangata, He Tangata, He Tangata

He Tangata, He Tangata, He Tangata There is a Maori saying. "What is important in life?" The answer is "He Tangata, He Tangata, He Tangata". "It is the people, the people, the people." Tourism is no different. A lodge is basically a pile of building blocks without people.... > Read More

Added: 1 Apr 07

Flexibility - Again!

Flexibility - Again! We had quite a challenge last month - a VIP who wanted things to happen after the last moment, who wanted top quality, and who wanted costs carefully managed. It's very difficult to deliver all of those at the same time. Typically quality... > Read More

Added: 8 Mar 07

Luxury Service - Progress

Luxury Service - Progress Five years ago we would have to explain to operators that some people would prefer to go in a raft on their own rather than with a group of others. This idea would take some adjustment, and pricing was invariably a function of boatloads and... > Read More

Added: 5 Mar 07