We have a reputation in the market for creativity, innovation, flexibility, openness and friendliness. These attributes are exhibited by all our staff. Ours is a complex small business and we believe in empowering staff to make decisions and establish their own relationships with key suppliers, agents and markets.
We are not a "top down" organisation with strict segementation, but rather a flexible "matrix" based on mutual respect. Therefore every staff member profiled here is highly capable and will have a multi-faceted role and expertise in the following:
- expertise in our subject matter, luxury and experiential travel in New Zealand
- expertise in developing and supporting key markets
- direct responsibility for their clients while they are in-country
- expertise in certain outbound markets
- linguistic and cultural ability
Most importantly, our people care, they care about our clients, they care about doing the very best possible whatever the circumstances.