Lauderdale, Central Otago

Terms & Conditions

AHIPARA LUXURY TRAVEL

TERMS AND CONDITIONS

1. Booking and Payment

On confirmation of a final itinerary or event, the client agrees to pay a 25% non-refundable booking fee. This will allow Ahipara Ltd to make the necessary bookings for the itinerary to ensure firm bookings are held for the client.

The final non-refundable payment of the final balance is due one month before the event or arrival in New Zealand. Ahipara Limited has the right to cancel any arrangements and bookings made for the client if full payment is not received before the event or arrival in country and will treat the trip/event as a cancelled booking until full payment is received.

During the holiday, Ahipara Ltd understands that the client may choose to change parts of the itinerary due to weather or personal circumstances. In the event of cancellations, Ahipara will use its influence to obtain refunds where pre-payment has been made. The client accepts that often cancellations will result in a 100% charge having been made especially in the case of cancelled accommodation bookings where this requirement is published. A post trip reconciliation of the clients account will be completed by Ahipara Ltd, and any money due for additional bookings of activities, accommodation and other services made in country will be paid by the client within 14 days of receipt of Ahipara’s Invoice. Likewise, if the client made cancellations and Ahipara Ltd were able to obtain refunds, Ahipara will then make a refund payment to the client within 14 days of completion of the reconciliation of the account.

Should any amounts remain outstanding, and legal costs are incurred to recover the debt, then Ahipara Ltd has the right to add the legal costs incurred to the outstanding debt and recover these as well from the client. Should it be necessary to take legal action against the client, the client accepts and abides by any court or legal ruling that is made under New Zealand jurisdiction.

In addition, any fines, debts, and/or legal costs incurred by the client while in country for any infringements made are the sole responsibility of the client.

2. Liability

The safety of Ahipara Limited clients is of paramount importance to it. Accordingly, Ahipara Ltd endeavours to ensure that each activity it is involved with (whether it undertakes the activity directly or the activity is undertaken by a third party) is undertaken within strict safety guidelines. However, given that participation in a number of activities involves a degree of risk, Ahipara Ltd does not in any way guarantee the safety of those participating in any particular activity and expressly excludes all liability howsoever arising in relation to the personal injury of any such participant or the loss of or damage to any property of any such participant or third party. Ahipara Ltd reserves the right to cancel any activity due to weather conditions, safety risks or client unsuitability because of age, ill health, poor fitness or intoxication etc. Ahipara Ltd reserves the right to add, amend or delete activities as it sees fit.

3. Travel Insurance

We have available complementary insurance for our travelling clients where the itinerary budget is NZ$5,000 or higher per travelling couple. Cover includes medical expenses up to NZ$1M, hospital bed cover, personal property, travel document, and rental vehicle excess insurance. The service also insures you against cancellation charges where they are out of your control.

To qualify for this free insurance you need to complete the attached registration form and sign and fax back our terms and conditions. It is important to note that the insurance is subject to the registration form being read, understood and signed and returned to Ahipara prior to your arrival in New Zealand.

I have read and understood the terms and conditions:

Signed:……………………………………………………………. Date:……………………………………..